Blame
| ca4568 | Arpan S. | 2024-06-20 11:21:55 | 1 | # Plesk |
| 2 | ||||
| 3 | ### 503 on Websites | |||
| 4 | When a site throws 50X errors, most times its the backend application that is causing issues. | |||
| 5 | ||||
| 74d50a | Arpan S. | 2024-06-20 11:36:05 | 6 | #### PHP Realted: |
| 451e07 | Arpan S. | 2024-06-20 11:35:01 | 7 | |
| 74d50a | Arpan S. | 2024-06-20 11:36:05 | 8 | ##### Plesk incomplete domain removal |
| add511 | Arpan S. | 2024-06-20 11:35:49 | 9 | |
| 451e07 | Arpan S. | 2024-06-20 11:35:01 | 10 | This happens when a domain was removed improperly on plesk. Syntomps are |
| 11 | ||||
| 12 | - 503 Error On websites | |||
| 13 | - Stopped php-fpm service | |||
| 14 | - Unable to restart php-fpm | |||
| 15 | - Following error in journalctl: | |||
| 16 | ||||
| 17 | ```ERROR: [pool example.com] the prefix '/var/www/vhosts/system/example.com' does not exist or is not a directory``` | |||
| 18 | ||||
| 19 | To solve this issue, we can take the following steps: | |||
| 20 | ||||
| 21 | Confirm if the website still exists on plesk | |||
| 22 | 1. Check the vhosts: `ls -al /var/www/vhosts/system/example.com` | |||
| 23 | 2. See if httpd has the website in its cache: `httpd -D DUMP_VHOSTS | grep example.com` | |||
| 24 | 3. See if the site still exists on pleskdb: `plesk db "select * from domains where name like '%example%'"` | |||
| 25 | ::: warning | |||
| 26 | _Note: All these commands should return a negative or incomplete value else do needful removal from whatever throws a positive output_ | |||
| 27 | ::: | |||
| 28 | ||||
| 29 | Remove the ghost file from php-fpm: | |||
| 30 | 1. Change the X.X to the php version and set the right conf file in the path to remove the config: `rm /opt/plesk/php/X.X/etc/php-fpm.d/example.com.conf` | |||
| 31 | 2. Restart php-fpm from Plesk GUI under System Services or via cli using systemctl. | |||
| 32 | ||||
| 33 | Done. This issue should be solved now. [Refrence](https://www.plesk.com/kb/support/various-actions-fail-in-plesk-the-prefix-var-www-vhosts-system-example-com-does-not-exist-or-is-not-a-directory-fpm-initialization-failed/) |